How much communication is non-verbal

Understand and use non-verbal communication

Nonverbal communication influences social interaction in a variety of ways. And there are a lot of non-verbal messages sent unconsciously You can often read the attitude of your counterpart more reliably from them than from pure spoken messages. However, you can benefit from this not only as a recipient of such messages, but also as a sender who wants to convince in a conversation or in negotiations, because who knows which one Leaves an impression of facial expressions and gestures on other people, and uses both in a targeted manner, he also knows how to convince others better.

As recipients of non-verbal messages, the sitting position, the type of eye contact or a fleeting hand movement can give us an impression of the emotional state and the intentions of our conversation partner. If what is spoken and what is expressed non-verbally match and we rate the non-verbal signals as positive, most people are more willing to trust the other person.

On the other hand, when words and non-verbal signals do not match, then doubts about the trustworthiness or competence of the other quickly arise. Most people then remember the non-verbal message more strongly, as it is usually sent unconsciously and thus appears more honest.

As Channel we can also do non-verbal communication use it very consciouslyto, for example

  • Inspire confidence
  • to strengthen the impact of your own words
  • To exude confidence
  • To win sympathy

For example, if a supervisor congratulates his employee on a good performance, a handshake underlines the verbal utterance. During a presentation, you can use facial expressions and gestures to underline your statements or to convey your messages more clearly.

Studies have also shown that non-verbal communication not only affects the recipient, but the sender can also use it, for hisinfluencing one's own emotions. If applicants consciously adopted a self-confident posture for a few seconds before an interview, they also behaved more confidently during the interview and were ultimately more successful.

In groups, non-verbal communication is often used to do that Sense of community to strengthen - for example, when the audience claps along at the concert or football fans make a La Ola wave in the stadium.